Terms of Service

These Website Terms of Use (Terms) govern your access to and use of throughlinestudio.com.au (Website). The Website is operated by Braveno Pty Ltd (ABN 19 693 412 976), trading as Throughline Studio (Throughline Studio, we, us or our).

The Website provides information about Throughline Studio, our approach, work and services, allows you to make an enquiry, and links to third-party services used to begin a Digital Health Check booking and make payment.

By accessing or using the Website, you agree to these Terms. If you do not agree, you should stop using the Website.

You must use the Website only for lawful purposes and in accordance with these Terms.

Website content is general information only. It is not legal, financial, accounting or other regulated professional advice, and it is not a substitute for advice tailored to your circumstances.

We take reasonable care when preparing Website content, but digital practices, platforms, technology and search systems change. We do not guarantee that all content will always be complete, current, accurate or suitable for your needs.

You are responsible for evaluating information before relying on it and for obtaining appropriate professional advice where needed.

Descriptions of services, deliverables, timeframes, availability and prices on the Website are general information and, except for the Digital Health Check process described below, invitations to enquire. They do not by themselves create a client relationship or require us to accept work.

Unless stated otherwise, prices are in Australian dollars and exclude GST. We may change Website information and prices at any time, but a change will not alter an engagement already confirmed in writing or by payment.

Selecting 'Book a Digital Health Check' takes you to an Airtable form used to collect the information needed for a Digital Health Check. Submitting that form begins the booking process but does not itself complete payment, guarantee availability or confirm that we have accepted the engagement.

After submitting the form, you may be directed to a Xero invoice and offered payment through Stripe. Your use of Airtable, Xero and Stripe is also subject to each provider's terms and privacy policy. A Digital Health Check engagement is confirmed when payment has been received and we confirm acceptance and timing. The service description, invoice and any additional written terms supplied for the booking form part of that engagement.

Other paid services may be governed by a quote, proposal, scope of work or separate services agreement. Those documents govern the paid services and prevail over these Website Terms to the extent of any inconsistency.

Nothing in this section excludes any right or remedy that cannot lawfully be excluded, including under the Australian Consumer Law.

We grant you a limited, non-exclusive, non-transferable and revocable permission to access and use the Website for your own lawful, personal or internal business purposes.

You must not: 

Unless otherwise stated, the Website and its original content, including text, visual design, graphics, diagrams, case-study presentation, branding, layout and code, are owned by or licensed to us and are protected by intellectual property laws.

Client names, logos, screenshots, third-party marks and other third-party material remain the property of their respective owners and are used with permission or as otherwise permitted by law.

You may view the Website and print or save a reasonable extract for your own non-commercial reference. No other right, title or licence is granted. You must obtain our written permission before reproducing or adapting our original content for publication, training, resale or commercial use.

The Website may link to third-party websites, platforms or resources. Links are provided for convenience and do not necessarily indicate endorsement. We do not control third-party content, availability, security or privacy practices and are not responsible for them.

Your use of a third-party service, including Airtable, Xero or Stripe, is governed by that provider's terms and policies. A link does not make us responsible for that provider's platform, security, availability or handling of information, subject to any responsibility that cannot lawfully be excluded.

We may change, suspend or withdraw any part of the Website without notice. We do not guarantee that the Website will be uninterrupted, secure, free from errors or harmful components, or compatible with every browser or device.

You are responsible for using appropriate security protections and for maintaining backups of any information you choose to rely on.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law.

Subject to those non-excludable rights, the Website and its content are provided on an 'as is' and 'as available' basis. To the maximum extent permitted by law, we exclude warranties and representations about the Website's accuracy, completeness, fitness for a particular purpose, availability and security.

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss arising from your access to, use of or reliance on the Website, or from your inability to access it.

Where liability in relation to the Website cannot be excluded but may be limited, our liability is limited to the maximum extent permitted by law.

This section concerns use of the Website only. Liability relating to paid services is governed by the separate agreement for those services and applicable law.

Our Privacy Policy explains how we handle personal information collected through the Website and related communications. It is available on the Website.

We may restrict or terminate access to the Website where we reasonably believe a person has breached these Terms, misused the Website, created a security risk or acted unlawfully. Rights and obligations that by their nature should continue after termination will survive.

We may update these Terms to reflect changes to the Website, our practices or applicable law. Updated Terms take effect when published on the Website. The updated date appears at the top of this page.

These Terms are governed by the laws of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and courts entitled to hear appeals from them.

If part of these Terms is invalid or unenforceable, it will be read down to the extent necessary or severed, and the remaining provisions will continue. A failure or delay in exercising a right does not waive that right.

Questions about these Terms can be sent to: