Privacy Policy

This Privacy Policy explains how Braveno Pty Ltd (ABN 19 693 412 976), trading as Throughline Studio (Throughline Studio, we, us or our), collects, holds, uses and discloses personal information through throughlinestudio.com.au (Website) and related communications.

We are committed to handling personal information openly and responsibly. Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to us, we will comply with them. We aim to follow the same principles as a matter of good practice even where a small-business exemption may apply.

The information we collect depends on how you interact with us. It may include:

We do not intentionally collect sensitive information through the Website. Please do not include sensitive information in an enquiry unless it is necessary and you have asked us whether it is appropriate to provide it.

We may collect personal information:

If you provide personal information about another person, you should have authority to do so and make them aware of this policy where appropriate.

We may collect, hold and use personal information to:

If you do not provide information requested in an enquiry form, we may not be able to respond fully or assess your request.

Information submitted through Website forms is processed using Webflow and may also be delivered to and stored in our Google Workspace email and business systems. We use this information to respond to you and manage the potential or ongoing business relationship.

Submitting an enquiry does not automatically subscribe you to marketing communications.

The Website may use cookies and similar technologies that are necessary for its operation, security and form functionality. You can control or delete cookies through your browser settings, although disabling some cookies may affect Website functionality.

We use Google Analytics 4 (GA4) to understand how people find and use the Website. GA4 may collect information such as pages viewed, interactions, referral source, approximate location, browser and device information, and cookie or similar online identifiers. Google states that Google Analytics does not log or store individual IP addresses.

We use analytics information in aggregated or de-identified reporting to improve the Website and our communications. We do not use GA4 advertising personalisation or remarketing features on the Website at the date of this policy.

You can use browser controls or the Google Analytics opt-out browser add-on to limit analytics collection. If we introduce additional advertising pixels, behavioural tracking or similar technologies, we will update this policy and any consent controls that are required.

We do not sell, rent or trade personal information.

We may disclose personal information where reasonably necessary to:

Some service providers process or store information outside Australia. Webflow is based in the United States, and Webflow, Google and their service providers may process information in the United States and other countries where they or their service providers operate.

Where the Privacy Act applies, we take reasonable steps required by law in relation to overseas disclosures. The privacy and data-protection laws of overseas locations may differ from Australian law.

We do not add Website enquirers to a marketing list merely because they contacted us. If you separately ask or consent to receive marketing communications, we may send information relevant to that consent.

You can opt out at any time using the unsubscribe method in the communication or by contacting us. We will action an unsubscribe request in accordance with applicable law.

We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps may include access controls, reputable service providers, secure accounts and appropriate authentication practices.

No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we will respond to suspected data breaches in accordance with applicable legal obligations.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to manage our relationship with you, and to meet accounting, legal and business-record requirements. When information is no longer required, we take reasonable steps to delete it or de-identify it, subject to backup and record-retention processes.

You may ask to access personal information we hold about you or request that inaccurate, out-of-date, incomplete, irrelevant or misleading information be corrected. Contact us using the details below. We may need to verify your identity before responding.

Where applicable law permits us to refuse a request, we will explain the reason unless it would be unlawful or unreasonable to do so.

If you have a concern or complaint about how we handle personal information, contact us using the details below and provide enough information for us to investigate. We will acknowledge and respond within a reasonable period.

If the Privacy Act applies and you are not satisfied with our response, you may be able to complain to the Office of the Australian Information Commissioner at oaic.gov.au.

The Website may link to third-party websites or services. We do not control their privacy practices and this policy does not apply to them. Review the privacy information provided by those third parties before giving them personal information.

We may update this policy to reflect changes to our practices, technology or legal obligations. The current version will be published on the Website with its updated date.

For questions, access or correction requests, or privacy complaints, contact: